******Please send proposals to the Manager, People Operations, Camille Phillips, at firstname.lastname@example.org, no later than December 7th, 2020. No proposals should be submitted via this portal.******
Last Mile Health seeks consultancy support from an individual or firm with experience developing operational documents and/or guides related to pre-award funding pursuit processes, relationship management processes, and database use. Working with the Partnerships & Communications (P&C) Team, the consultant will help revise, and if needed, develop components of, the team’s Standard Operating Procedures (SOPs) for: relationship management; funding partner and opportunity vetting; pre-award proposal development; and Salesforce database use. SOPs are written guidance documents that define roles and responsibilities of team members, define terms and language, and describe process steps. SOPs also describe how to use tools that facilitate implementation of P&C Team processes. The consultant will engage key stakeholders in the P&C team and possibly with other teams at Last Mile Health to understand how LMH approaches partner cultivation and stewardship and refine documentation for operationalizing these approaches.
What You’ll Do
The following scope of work describes the key tasks to be accomplished through this consultancy.
TASK 1: Review existing SOPs and process tools; and develop a workplan, with timelines and interim milestones, to complete the project within 3 months
TASK 2: Convene a kick-off call with P&C Directors to review scope of work, ask questions, and refine the workplan.
Deliverable: Convene Kick-off Call to present work plan
TASK 3: Produce draft operational guide in Microsoft Word or Google Docs, including revised process tools, for LMH relationship management and pre-award process, including Salesforce use. The audience for the guide is LMH staff, and written guidance should be clear, concise, and directive. The guide should include a table of contents and glossary of terms.
Deliverable: Draft guide.
TASK 4: Convene an interim check-in call with P&C Directors, and if needed, other LMH stakeholders to review the guide and collect feedback.
Deliverable: Interim check-in call
TASK 5: Finalize the guide and associated process tools in Microsoft Word or Google Docs based on feedback and deliver final product to the P&C team.
Deliverable: Final guide
TASK 6: Use LMH’s partner vetting tool to review and assess each existing funding partner of Last Mile Health.
Deliverable: Completed partner vetting documentation for ~50 existing funding partners.
Individuals or firms with experience in designing, developing, and managing process/operational guides, are encouraged to submit a proposal. Proposals should include at a minimum:
Proposals should be no more than 5 pages in length and should be submitted as a single PDF inclusive of all supporting documents.
About Last Mile Health
Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization with offices in Liberia, Malawi, Boston and New York. For more information, visit www.lastmilehealth.org.
We are an equal opportunity employer and value diversity at LMH. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.