Senior Director, Monitoring, Evaluation, Accountability and Learning

This role was posted on October 30, 2024. Please note that we will review applications on a rolling basis.

The Role

At Last Mile Health (LMH), we dig data. Are you a public health professional with demonstrated experience in designing and leading complex monitoring & evaluation programs? If so, you may be a good fit for the Senior Director, Monitoring, Evaluation, Accountability, and Learning (MEAL) position!

Last Mile Health is seeking a Senior Director, Monitoring, Evaluation, Accountability and Learning for an expected 5-year, estimated $23 million Advancing Community Health Activity (ACHA) project in Liberia. The purpose of the activity is to implement Liberia’s community health assistant program in targeted counties, in alignment to and in coordination with Liberia’s national community health program. This program will improve and sustain equitable access to an essential package of integrated quality services at the community level to reduce preventable morbidity and mortality.

The activity has three components:

1. Improve quality and integration of community-based services: (preventative, promotive/preparedness/response): In targeted counties, the activity will recruit, train, deploy, and supervise community health assistants and may include engagement with other cadres such as community health promoters including trained traditional midwives (TTM), and community animal health workers (CAHW), and CHHSs. This component also includes CHW training, operations, and supervision for early detection and reporting of Community Event-Based Surveillance triggers including zoonotic diseases.
2. Strengthen leadership, governance, and financing of the National Community Health Program: The activity, in coordination with other donors, will engage at the national level with government, and other partners/stakeholders to strengthen leadership to improve the enabling policy and financing environment in support of community health programming.
3. Enhance Evidence-based Decision Making: This component will contribute to improved capacity among community health stakeholders to collect and use data, apply lessons learned and increase programmatic accountability to inform program supervision, quality improvements and implementation adjustments.

Reporting to the Chief of Party, the Senior Director, MEAL will be responsible for providing technical leadership and oversight of all MEAL activities for the USAID ACHA project and will lead the development of the project’s systems for collecting and reporting monitoring and evaluation data, in alignment with USAID and Last Mile Health standards, and international best practices. This position will be responsible for collaborating with the Ministry of Health and its key stakeholders to strengthen the surveillance and health management information systems for community health. The Senior Director will work closely with the Chief of Party and Deputy Chief of Party to ensure that all relevant data is routinely reviewed and used for adaptive management and programmatic improvements. 

This position is project-funded, located in Monrovia, Liberia, and is open to both Liberian nationals and International Candidates. This position will be hired on a fixed-term contract and is contingent upon a successful award as well as approval by USAID.

What You'll Do

Monitoring, Evaluation, Accountability, and Learning

• Design and implement the project’s tools and systems for MEAL, including developing the project’s logical framework, setting baselines and targets, and ensuring data quality and timeliness for monitoring and reporting.
• Lead internal project data reviews and learning activities.
• Engage with the project implementation team to document and share best practices, lessons learned, challenges, and achievements through communications activities and dissemination events,  nationally and internationally.
• Build data audit systems within project delivery that meet USAID and LMH standards.
• Serve as standard-bearer to support consortium partners in ensuring quality reporting, timely data delivery, and quality data management processes.

Government Engagement

• Provide technical support to the MOH to regularly report on and review the National Community Health Program Monitoring & Evaluation Framework and develop actionable plans for gaps identified.
• Identify, review, and deliver mentorship for key MoHS and CHT data leaders to improve USAID ACHA data integration.
• Conduct regular data clinics in collaboration with MoH and CHTs to upskill knowledge gaps in data management where required.
• Work within key MoH units to strengthen IDSR, MDSR, and other related surveillance reporting processes.
• Lead LMH strategy of embedding eCBIS dashboard with corresponding MIS in Liberia (i.e. DHIS2, LMIS etc).
• Support the Ministry of Health in the design and scale-up of the Electronic Community-Based Information System (eCBIS).

Management

• Support the Chief of Party and Deputy Chief of Party to prepare quarterly and annual reports, tracking project performance against key results and outcomes.
• Directly line-managed key data management personnel including RM&E manager, HMIS coordinator, and eCBIS specialist.
• Work closely with the Chief of Party/Deputy Chief of Party, LMH Country Director, Country-level MEAL Director and global MEALR to set objective performance management systems for program staff.
• Serve as part of the USAID ACHA project leadership team. 
• Manage and mentor the project’s MEAL and digital information team as per policies and guidelines, including regular check-ins, annual appraisals, supportive supervision, and career development support.

What You'll Bring

• At least 10 years of progressively responsible, relevant experience is required with demonstrated leadership and management abilities.
• Demonstrated expertise in public health and/or international development, with experience in community health preferred.
• Progressive years of relevant experience in designing and leading complex M&E programs, including understanding the various MOH information systems and how they work at the different levels of the health system.
• Experience with developing protocols for data collection and data quality assurance.
• Experience developing monitoring and evaluation reports, publications, whitepapers, toolkits, and factsheets using appropriate visualizations, and data-related infographics.
• Demonstrated experience with stakeholder engagement and ability to collaborate with and provide technical support to internal teams and external partners, government counterparts.
• Experience in team management.
• Fluency in English. 

You’ll Impress Us If

• You have a strong commitment to advancing locally-led and locally-owned programs and solutions.  
• You can manage multiple projects across different teams, cultural contexts, time zones, work habits, etc.
• You have strong skills in programs that support efficient data collection, analysis, and visualization (e.g. ODK, Kobo Collect, Stata, R, Canva, InforBI/Power BI).
• You have experience working in remote or hard-to-reach settings, especially in Liberia.
• You have experience with mentoring and building the capacity of team members and government counterparts to support quality data collection, reporting, and use.
• You have experience with USAID and high-value similar complex high-data dependent institutional donor programs/projects preferred.
• You are mission-driven with a commitment to health, social justice and gender equity. 

Compensation information

At Last Mile Health, we strive to reward our employees equitably and transparently. This means that we pay our employees based on a clear and consistent methodology and without regard to identity or personal relationships. We have made this model fully transparent so that everyone has access to all information related to compensation. We hope this helps you better understand Last Mile Health’s values and commitments to our employees. We look forward to answering any questions you may have during the hiring process.

Before applying to this role, please take a moment to learn more about our approach to compensation and how compensation works in each of the countries where we operate. Please find the link to our compensation model and benefits overview below:

OVERVIEW OF LAST MILE HEALTH’S COMPENSATION MODEL

Compensation for this position:

The Band for this position: LBR-4

The Liberia salary range for this role is  $62,657- $84,725 USD USD dependent upon experience doing an equivalent role. Please note that the compensation is subject to statutory taxes. 

For International staff, the salary range is an annual gross of $92,657 to $114,725 USD depending upon experience doing an equivalent role. Please note that compensation is subject to statutory taxes. 

Benefits for this role will be within and in accordance with USAID salary bands, allowables and parameters. Specifics of this will be transparently communicated to candidates who are shortlisted for this role and in line with our compensation policies. 

About Last Mile Health

Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org.

We are an equal-opportunity employer and value diversity at LMH. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.